Last modified: August 22, 2023
This policy applies to information we collect when you access or use our websites (including pastorrick.com, pastors.com, rickwarren.org, purposedriven.com, celebraterecoverystore.com), engage our services, use our products that link to or refer to this policy, or otherwise interact with us online or offline (collectively, the “Services”).
This policy may change from time to time, as detailed below. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check this policy periodically for updates.
The Types of Information We Collect
Information You Provide to Us
We collect and maintain a variety of personal information that you provide directly to us. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. For example, we collect information from you when you:
- – Sign up to receive our devotionals or other newsletters;
- – Register to use our Services by creating an account;
- – Contact us by phone, mail, email, in person, or via our websites;
- – Engage with our Services, including when you make a donation or place an order;
- – Comment on or review products on our websites;
- – Interact with us through our pages or accounts on social media sites; or
- – Navigate or engage various activities on our websites.
From time to time, you may provide us with personal information in ways not described above. By providing your personal information to us, you give your consent to our collection, use, and disclosure of such information as described in this policy.
The types of personal information we collect directly from you includes your:
- – Contact information (such as name, address, email, and phone number);
- – Financial information (such as your payment information);
- – Transaction information (such as types and amounts of donations or transactions, billing and shipping information, and a description of the transactions); and
- – Any other information you choose to provide us, such as by submitting a prayer request, participating in surveys, promotions, or events, contacting us, purchasing from us, publicly commenting or posting on the Services, or by registering for an account, event, or mailing list on our site.
We never store your credit card information, which constitutes your credit card number, expiration date, and security code. If you request for your credit card information to be saved, we keep a representation of the card that is only meaningful to the payment processor in order to ensure the security and efficiency of any future transaction that you request. Any credit card information that we request is done for the purpose of effectively fulfilling your request.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Services, or transmitted to other users of the Services or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. We cannot control the actions of other users of the Services with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons or used in unauthorized ways.
Information We Collect Through Automatic Data Collection Technologies
Cookies are files that are downloaded to your computer or mobile device when you visit a website and store certain information about website usage. They are useful because they allow websites to recognize a user’s device. The term “cookie” is used in this policy in the broad sense to include all similar techniques and technology, including web beacons, pixels, and log files. For more information on how cookies work, go to All About Cookies.org.
- – Details of your visits to our Services, including the number of clicks, pages viewed and the order of those pages, your viewing preferences, the website that referred you to our Services, whether you are visiting our Services for the first time or not, communication data, traffic data, location data, logs, the resources that you access and use on the Services, and other similar information; and
- – Information about your computer and internet connection, including your browser type, browser language, IP address, operating system, and platform type.
We also may use these technologies to collect information about your interaction with email messages, such as whether you opened, clicked on, or forwarded a message, and your online activities over time and across third-party websites or other online services.
Cookies help us to better understand your use of our Services and, as a result, allow us, among other things, to offer our web visitors a more personalized and consistent experience. They help us to improve our Services and to deliver a better and more personalized service, including by enabling us to estimate our audience size and usage patterns; store information about your preferences, allowing us to customize our Services according to your individual interests; speed up your searches; analyze customer trends; engage in online advertising; and recognize you when you return to our Services. We can use information about visitors to our Services to better target advertising for our Services on other sites. We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or that you provide to us.
How We Use Your Information
We use information that we collect about you or that you provide to us for activities such as: communicating with you; processing transactions; identifying fraud; helping our customer service team resolve issues and respond to your requests; facilitating your access to and use of our Services; improving our Services; soliciting your feedback; securing our Services and resolving technical issues being reported; complying with all laws and regulations, including reporting requirements; establishing, exercising, or defending our legal rights where it is necessary for our legitimate interests or the legitimate interests of others; and fulfilling any other purpose for which you provide it or for which you give consent.
We also use information we collect for reporting and analysis purposes, by examining metrics such as how you are engaging our Services, the performance of our marketing efforts, and your response to those marketing efforts. We may also use it for purposes such as contacting you by phone or sending you, either electronically or through the mail, information about our products, services, events, and ministry updates as well as other materials that we think may be of interest to you.
Disclosure of Your Information
We reserve the right to access, retain, and disclose your information to satisfy any applicable law, regulation, legal process, or enforceable governmental request; enforce applicable terms of service or contracts; detect, prevent, or otherwise address fraud, security, or technical issues; or for other reasons that we determine in good faith are necessary or appropriate. We may transfer personal information to our successors or assigns, if permitted by and done in accordance with applicable law.
We may disclose and use aggregated information about our users, and information that does not identify any individual, for any purpose.
Your Rights and Your Choices
We strive to provide you with choices regarding the information you provide to us. You can review and request changes to the personal information that we have collected about you by contacting us as described in the “Contact Us” section below. Moreover, if you would like further information in relation to your legal rights under applicable law or would like to exercise any of those rights, please contact us using the information in the “Contact Us” section below at any time. Your local laws may permit you to request that we, for example, update information which is out of date or incorrect; provide access to, a copy of, and/or delete certain information we hold about you; restrict the way that we process and disclose certain of your information; or revoke your consent for the processing of your information.
Please be aware that certain information may be exempt from such requests in some circumstances, including if a request would violate any law or legal requirement, record retention or other legitimate interests of ours, or cause the information to be incorrect. Deleting your personal information may also require deleting your user account (if any). We may request you provide us with information necessary to confirm your identity before responding to your request.
We want to communicate with you only if you want to hear from us. You can opt out of receiving communications related to our Services by following the instructions in those messages or by informing us that you would not like to receive future communications by contacting us as described in the “Contact Us” section below. Opting out of receiving communications may impact your use of the Services. If you decide to opt out, we may still send you personal communications, such as digital receipts and messages about your transactions.
Management of Automatic Data Collection Technologies; Do Not Track Disclosures
If you use a mobile device, your device may share location information (when you enable location services) with our websites, mobile application(s), services, or our service providers. You may prevent your mobile device from sharing your location data by adjusting the permissions on your mobile device or within the relevant app.
Do Not Track (“DNT”) is an optional browser setting that allows you to express your preferences regarding tracking across websites. These functions are not uniform, and we do not have a mechanism in place to respond to DNT signals at this time.
- To learn more about Google’s privacy practices, click here. To access and use the Google Analytics Opt-out Browser Add-on, click here.
- To learn about Facebook Pixel’s privacy practices or to opt-out of cookies set to facilitate reporting, click here.
- To learn more about Hyros’ privacy practices, click here.
- To learn more about HotJar’s privacy practices, click here. To opt-out of Hotjar, click here.
If you are interested in more information about tailored online advertising and how you can generally control cookies from being put on your computer to deliver tailored advertising, you may visit the Network Advertising Initiative’s Consumer Opt-Out link, the Digital Advertising Alliance’s Consumer Opt-Out link, or Your Online Choices to opt-out of receiving tailored advertising from companies that participate in those programs.
Retention of Personal Information
Because we are based in the United States, please note that your information may be processed and stored in the United States and other jurisdictions around the world where our service providers are located, and that such jurisdictions may have different privacy laws than those in your jurisdiction. By using the Services, you acknowledge that your information may be processed and stored outside of your country of residence. We may work with external parties including legal counsel, the appropriate regulatory authorities, and/or local data protection authorities, to resolve any complaints regarding our processing of information. You can contact your local data protection authority if you have concerns regarding your rights under local law.
We use a variety of technical and organizational security measures to host and maintain the Services in a secure manner and to protect the information provided to us from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Nevertheless, the internet is not a 100% secure environment, and we cannot guarantee absolute security of the transmission or storage of your information, so any transmission of information is at your own risk. Please keep this in mind when disclosing any information to us online.
Other Sites and Social Media
Our website may contain links to third-party websites. Please note that when you click on one of these links, you are entering another website for which we have no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours.
Our Services are intended for general audiences and are not directed at children. If we become aware that we have collected information without legally valid parental consent from children under an age where such consent is required, we will take reasonable steps to delete it as soon as possible.